Return & Exchange Policy

Exchange Window: Exchanges are accepted within 3 days of delivery. Requests must be raised through our official contact channels.

Eligibility: Products must be unused, unwashed, unaltered, and in original packaging with tags intact.

Not Eligible: Used or washed items, altered sarees (fall/pico added), minor weaving irregularities in handwoven sarees, or colour differences due to screen or lighting.

Damaged or Wrong Product: Please record an unboxing video and report within 24 hours with photos or videos. Once verified, we will offer a replacement or store credit.

Process: Share your order ID and product images/videos. After approval, ship the item back. After quality check, an exchange or store credit will be processed.

Refunds: Refunds are not provided except when a damaged or incorrect product cannot be replaced.

Note: Slight colour or texture variations are normal in handmade sarees and are not considered defects.